Privacy Policy — 747.phlive

1. Data Controller

747.phlive (referred to in this policy as "747.phlive", "we", "us", or "our") is the data controller responsible for the personal data you provide when registering and using the 747.phlive platform at 747phlive.biz.

We are accountable for compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the implementing rules and regulations issued by the National Privacy Commission. For all data privacy enquiries, contact us at: [email protected]

2. Personal Data We Collect

747.phlive collects the following categories of personal data from registered players:

747.phlive does not collect sensitive personal information such as biometric data, health information, or political affiliations unless specifically required by law and with your explicit consent.

3. How We Collect Your Data

747.phlive collects personal data through the following means:

• Direct submission — information you provide when registering, completing KYC, submitting support requests, or updating your account profile;
• Automated collection — technical data collected automatically during platform sessions via cookies, server logs, and analytics tools;
• Payment processors — transaction confirmations and account holder names provided by GCash, Maya, and banking partners to validate payment ownership;
• Third-party verification services — identity verification providers may supply confirmation data when you complete KYC;
• Regulatory and fraud prevention sources — 747.phlive may receive data from PAGCOR, Anti-Money Laundering Council (AMLC), or law enforcement agencies in connection with regulatory compliance obligations.

4. Purpose and Legal Basis for Processing

747.phlive processes your personal data for the following purposes and legal bases:

• Account management — to create, maintain, and secure your 747.phlive account (legal basis: performance of contract);
• Payment processing — to process GCash and bank deposits and withdrawals and verify payment ownership (legal basis: performance of contract; legal obligation);
• Identity verification (KYC) — to verify your identity and age in compliance with PAGCOR requirements and anti-money laundering obligations (legal basis: legal obligation);
• Fraud and security — to detect, investigate, and prevent fraudulent activity, multi-accounting, and unauthorized access (legal basis: legitimate interest; legal obligation);
• Regulatory reporting — to submit reports to PAGCOR, AMLC, and other Philippine regulatory bodies as required (legal basis: legal obligation);
• Customer support — to respond to enquiries and resolve disputes related to your account and transactions (legal basis: performance of contract);
• Platform improvement — to analyze usage patterns and improve the 747.phlive platform experience for Filipino players (legal basis: legitimate interest);
• Responsible gaming — to monitor for problem gambling indicators and apply player protection measures in compliance with PAGCOR requirements (legal basis: legal obligation; legitimate interest).

5. Data Sharing and Disclosure

5.1 747.phlive does not sell, rent, or trade your personal data to third-party marketers under any circumstances.

5.2 We may share your personal data with the following categories of recipients, strictly for the purposes described in Section 4:

• Payment processors — GCash (G-Xchange Inc.), Maya (PayMaya Philippines Inc.), and Philippine banking institutions for transaction processing and verification;
• KYC and identity verification providers — third-party services engaged to verify identity documents submitted during account verification;
• Game providers — studios such as PG Soft, Jili, Fachai, and live dealer operators may receive anonymized session data for technical operation of games hosted on 747.phlive;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine regulatory bodies as required by law;
• Law enforcement — Philippine law enforcement agencies when we are legally compelled to disclose, or when disclosure is necessary to protect the safety of players or the public;
• Professional advisors — legal counsel, auditors, and financial advisors engaged by 747.phlive under strict confidentiality obligations.

5.3 All third parties with whom 747.phlive shares personal data are required to implement appropriate security measures and to process data only for the specific purposes for which it was shared.

6. Data Retention

6.1 747.phlive retains your personal data for as long as your account is active and for a period of five (5) years following account closure. This retention period is required to comply with PAGCOR record-keeping obligations and AMLC anti-money laundering regulations applicable to online gaming operators in the Philippines.

6.2 Transaction data, including deposit and withdrawal records and game activity, is retained for a minimum of five (5) years in accordance with the Anti-Money Laundering Act of 2001 (as amended).

6.3 KYC identity documents are retained for the duration of the account and for five (5) years following account closure.

6.4 Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with the Data Privacy Act of 2012 and NPC guidelines.

7. Security Measures

747.phlive implements the following technical and organizational security measures to protect your personal data:

• SSL/TLS encryption on all data transmitted between your device and 747.phlive servers;
• AES-256 encryption for personal data stored in 747.phlive databases;
• OTP verification for new device logins, password resets, and large withdrawal requests;
• Role-based access control — 747.phlive staff access to personal data is restricted to personnel with a legitimate operational need;
• Regular security audits and penetration testing of the 747.phlive platform;
• Incident response procedures — in the event of a data breach that poses a risk to player rights, 747.phlive will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the incident.

While 747.phlive takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your own account credentials.

8. Cookies and Tracking Technologies

8.1 747.phlive uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used include:

• Strictly necessary cookies — required for platform functionality, including login session management and security features. These cannot be disabled.
• Performance cookies — collect anonymized data on how players use 747.phlive (pages visited, error logs, load times) to help us improve the platform.
• Functional cookies — remember your preferences such as language settings and display options.

8.2 747.phlive does not use third-party advertising cookies. We do not serve targeted advertisements to players based on browsing behaviour outside the 747.phlive platform.

8.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect platform functionality and may prevent you from logging in to your 747.phlive account.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, registered 747.phlive players have the following rights regarding their personal data:

• Right to be informed — you have the right to know what personal data 747.phlive holds about you and how it is used;
• Right of access — you may request a copy of the personal data 747.phlive holds about your account;
• Right to rectification — you may request correction of inaccurate or incomplete personal data;
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations under PAGCOR and AMLC regulations;
• Right to object — you may object to processing of your personal data based on legitimate interest, including use for platform analytics;
• Right to data portability — you may request your personal data in a structured, commonly used format;
• Right to lodge a complaint — if you believe 747.phlive has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact 747.phlive at: [email protected]. We will respond within 15 business days.

10. Children's and Minors' Privacy

747.phlive services are strictly for individuals aged 21 years and above in accordance with PAGCOR regulations. 747.phlive does not knowingly collect personal data from persons under 21 years of age.

If we discover that personal data has been collected from a person under 21 — whether through misrepresentation during registration or any other means — the account will be immediately closed, associated funds will be returned after investigation, and all personal data of the minor will be securely deleted from our systems.

If you believe a minor has registered on 747.phlive, please notify us immediately at [email protected].

11. Cross-Border Data Transfers

11.1 Some of 747.phlive's service providers and game studios are located outside the Philippines. Where personal data is transferred to processors in other jurisdictions, 747.phlive ensures that appropriate safeguards are in place, including contractual data protection obligations equivalent to those required under Philippine law.

11.2 Game providers based outside the Philippines — for example, studios operating from Malta, Curacao, or other regulated gaming jurisdictions — receive only the minimum anonymized technical data necessary to operate their games within the 747.phlive platform. Full identity and financial data is not shared with game studios.

12. Third-Party Links

The 747.phlive platform may contain links to third-party websites or services in informational contexts. This Privacy Policy applies only to the 747.phlive platform (747phlive.biz). 747.phlive is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.

13. Updates to This Privacy Policy

747.phlive reserves the right to update this Privacy Policy at any time. Material changes — those affecting how your personal data is used or your privacy rights — will be communicated to registered players via email or a prominent notice on the 747.phlive platform at least seven (7) days before taking effect.

Minor updates (such as corrections, clarifications, or changes to contact details) may be made without prior notice. The "Last updated" date at the top of this policy reflects the most recent revision.

Continued use of 747.phlive after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you must cease using the platform and request account closure.

14. Contact and Complaints

For any questions, requests, or complaints regarding this Privacy Policy or 747.phlive's data handling practices, please contact:

• Email: [email protected]
• Live Chat: Available 24/7 on the 747.phlive platform after login
• Response time: Within 15 business days for data rights requests; within 24 hours for general support enquiries

If you are unsatisfied with 747.phlive's response to a data privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available on the NPC's official website.